Support
Our support team is available during business hours. For urgent SMS issues, reply HELP to any message.
Frequently Asked Questions
In this section, you can address common questions efficiently.
How do I opt out of SMS notifications?
Reply STOP to any message from Limogrid to unsubscribe. You’ll receive a confirmation that no further messages will be sent.
How do I get help with SMS issues?
Reply HELP to any message or contact us at support@limogrid.com or 1-857-214-2313.
What are the message frequency and costs?
Message frequency may vary based on your ride updates. Standard message and data rates apply.
What support do we offer?
We provide 24/7 support through various channels, including live chat, email, and phone, to assist with any queries.
How do I update my booking?
Log in to your account at https://booking.limogrid.com/[company]/booking or contact support.
Who can I contact for billing issues?
Email support@limogrid.com with your account details.